When we run courses, we adapt and follow the current guidance from both England, Wales and Scotland as required.
If we have to cancel due to C19. Ideally I would like you to rebook for a new date anytime within 12 months of the original booking. No catches. This request that you move your booking date instead of cancelling is so your assisting small businesses. However, if you wish to have a refund then that will of course be no problem.
If you have to cancel due to C19. If you fall ill, are contacted by Track & Trace or suspect you have come into contact with someone which has C19, we ask you not to attended. I will give you a voucher that will be valid for 12 months, so long as you contact us in advance so that we can attempt to fill your place. ‘No shows’ are not refunded or rebooked.
General cancellation terms are as set out in the terms and conditions
Keeping you safe
We will always have hand gel available at our meeting points.
Mixing of groups : At the time of booking and the time of the course delivery we will align with current guidance.
We will not give you any of our safety equipment that has been worn by another person until it has being cleaned.
At the end of use, we will disinfected and isolate all equipment in accordance with the manufacturers’ recommendations.
We ask that anyone showing any signs of illness does not attend our activities.
We will keep group sizes in line with any current guidance.
We will provide gloves where the activity requires them.
We ask that all clients bring their own face covering and hand gel.
At certain points in certain activities you may need to be within 2m of each other, the instructor or members of the public.
When social distancing in compromised we need to have ‘mitigations’ in place. By asking you to wear a suitable face covering at those times, we are protecting you, our staff and the public. If you do not wish to wear a face covering, you should discuss it with us before booking, as we may refuse to take you on an activity if it is a foreseeable requirement of that activity. You should carry your own hand gel and whenever you remove your gloves or touch a surface that has likely been touched by others, use it to disinfect your hands.
Additional information : First Aid Courses
All courses will be run following current guidance. No person attending is required to carry out practicals on another person ( we can use dummies and manakins ) and everyone will have their own manakin to use and thier own first aid kits to use ( all supplied as part of the course fee )
Social distancing can be maintained. For further information regards C19 and the running of my first aid course please get in touch as I appreciate all organisations will have different requirements, regulations and risk assessments to follow.